Blog
Tips, news and explainers about your rights as a train passenger.
Requesting the OV-pas: how, when and what does it cost?
This article explains how to request the OV-pas, what it costs, when switching is smart, and what changes for your right to compensation on a delay.
Read more →The student travel product and the OV-pas: what changes?
You simply keep travelling on your current OV-chipkaart. DUO itself says that switching to OVpay with the student travel product is not possible yet.
Read more →What happens to your NS season ticket when you move to the OV-pas?
NS and Translink are moving them over step by step, but there is no fixed date per season ticket yet. This article explains why, when your season ticket's turn comes, and what you can already do now.
Read more →From OV-chipkaart to OVpay: how to move your balance (and claim the remainder back)
This article explains how, in what order, and how long you have to do it.
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Money back with your NS season ticket: how compensation works per subscription
With an NS season ticket you are entitled to compensation when there is a delay. In this article we explain how that works.
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How long does it take to get your money back after an NS claim?
How quickly you get your money depends mostly on when you claim. This article covers what to expect, and how it can be faster.
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Forgot to check out with your OV-chipkaart? Here's how to still claim your delay
First you repair your missed check-out, then you submit your claim. In this article you'll read exactly how to do that, with an OV-chipkaart and with OVpay.
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Submitting an NS claim yourself or having it handled automatically: which is smarter?
The choice depends on how often you travel and how much effort you want to put in. In this article we lay both routes side by side, honestly.
Read more →From the OV-chipkaart to OVpay and the OV-pas: what's changing (and what to do)
The OV-chipkaart is being phased out. OVpay and the OV-pas are taking over. Read what's changing, when, and what it means for your money back when your train is delayed.
Read more →Claiming money back with an anonymous OV-chipkaart: is that possible?
With an anonymous OV-chipkaart you can get your balance back. How you do that depends on two things: how much money is still on it and whether the card is still valid.
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NS delays at Schiphol: causes and what to do if you miss your flight
Train delay to Schiphol? Check the live status, discover alternatives to catch your flight and read how to easily get money back for your train ticket.
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Train delays Amsterdam–Utrecht: causes and your right to compensation
On average one disruption a day on the Amsterdam–Utrecht route. Why does it go wrong so often, and how do you claim compensation? Everything about your rights when your train is delayed.
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Trein-vertraging.nl achieves ISO 27001 certification
Trein-vertraging.nl achieves ISO 27001 certification. Secure, reliable and certified: your data is in the best hands with us.
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When do you get money back for a train delay?
money back train delay
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Free shuttle buses between Utrecht and Amsterdam during nationwide train strike
During the nationwide train strike on 6 June, two students are running free shuttle buses between Utrecht and Amsterdam. Sign up now via trein-vertraging.nl.
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Money back for a train delay caused by engineering works?
What happens if these works overrun and your train is delayed? Are you entitled to money back?
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How do I upload the trips from my NS Business Card?
This article explains how to get money back with an NS Business Card. After a short step-by-step guide, you'll know exactly where to find your business trips.
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Trein-vertraging.nl Wrapped 2024
An overview of Trein-vertraging.nl data on train delays and getting your money back when your train is delayed
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Instant claim payouts via Trein-vertraging.nl: how does it work?
Receive your train delay compensation instantly with the 'Instant payout' service from Trein-vertraging.nl. No waiting, your money within 1-2 hours. Simple and fast!
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The new NS timetable for 2025: what does it mean for you?
Discover the changes to the NS timetable from 15 December 2024, with more frequent trains, faster connections to Brussels and adjustments around Amsterdam Centraal.
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The 5 most common reasons your train is delayed
Discover the 5 most common causes of train delays in the Netherlands, such as signal failures and bad weather, and get tips on how to deal with them. Claim your compensation now.
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Major strike at ProRail on 13 November
On Wednesday, train traffic comes to a standstill because of a strike at ProRail. Expect delays and cancellations, especially towards Schiphol and on the HSL. Read more and claim your compensation.
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5 Tips to Save Money on Public Transport
Discover how to easily cut your public transport costs in the Netherlands. From affordable NS season tickets to compensation for delays and missed check-outs. Read our 5 tips
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Trein-vertraging.nl featured in the Algemeen Dagblad
Trein-vertraging.nl makes it easy to get your money back when your train is delayed. Enter your travel details and the platform handles the rest. Try it now for free!
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What are you entitled to with an NS train delay?
NS offers a compensation scheme for NS train delays, with refunds of up to 100% of the fare for delays over 60 minutes.
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On Which NS Routes Are You Most Likely to Be Delayed?
Discover the top 10 train routes with the most delays in the Netherlands and what causes them. Learn more about your rights to compensation for delays on NS routes.
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Delays on the railways: your rights as a train passenger
Learn about your rights and compensation for train delays and cancellations. This article answers frequently asked questions from passengers affected by the recent disruptions.
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