4.9/5 from 500+ reviews

120,000 train passengers assisted

Train delayed? Auto claim your money back from NS.

Train delayed?
Auto claim claim your money back from the NS

Claim delays up to 3 months back

Your delays are automatically detected

Sorted within 2 minutes

Claim your money back now

For all types of OV-Chip cards

Up to €50 compensation per delay

Safe & Reliable (ISO 27001 certified)

For all types of OV-Chipcards

For all types of OV-Chip cards

Up to €50 compensation per delay

Safe & Reliable (ISO 27001 certified)

For all types of OV-Chipcards

Known for among others

Why claim a refund through us?

120.000+
Train travelers use our tool per month.
700.000+
Train rides processed per month.
€130.000+
Paid out to our users per month.
2 minuten
to claim your compensation.
safe & privacy
We are ISO-27001 certified.

120.000+
Train travelers use our tool per month.
700.000+
Train rides processed per month.
€130.000+
Paid out to our users per month.
2 minuten
to claim your compensation.
safe & privacy
We are ISO-27001 certified.

Your claim expires after 3 months. Make sure you are on time to avoid losing money.

Your claim expires after
3 months. Start now!

Claim delays up to 3 months back

Paid out within 2 weeks

95% of claims are approved

Automatic check every month

Start claiming for free

trein vertraging geld terug ns applicatie

4.9/5 Rating

Our travelers about trein-vertraging.nl

Melati
10 sep 2025
M
Works very well, what a cool service!
Rob K.
6 okt 2025
R
Doing what they promise. Without any effort, I get my money back for delays from the NS.
Lisa W.
2 okt 2025
L
Super nice platform! I've already received quite a bit of money back, great!
Tim W.
3 okt 2025
T
I don't often write reviews, but trein-vertraging.nl is worth it. It saves you so much time and money.
Sebastiaan B.
29 sep 2025
S
Awesome service, several claims awarded already! It's stupid that the NS makes it so difficult to do.
Ronald V.
12 sep 2025
R
Great site, works quickly and easily. With autumn coming, I'll definitely use it again soon!
Viktor G.
4 sep 2025
V
Work well
Just got my money back
Awesome!!!!
Wim O.
24 sep 2025
W
Very useful website to request a refund for delays from the NS, highly recommended!
Rob C.
29 aug 2025
R
Very easy to use and within 5 minutes I had reimbursed two late rides!

View all reviews (500+)

How does trein-vertraging.nl work?

Settled in 2 minutes. Receive
your claims automatically every month.

Step 1

Link your OV-Chipkaart

To get your money back from NS and other train operators, you link your personal or business OV-chip card with our platform so that we can scan your travel history for train delays that are eligible for compensation.

Step 2

See how much you can reclaim!

See how much you can claim back

As soon as your travel history is loaded, you will immediately see an overview of all train rides for which you can get a refund from NS and other train carriers. Fill in your account number and we will file a claim on your behalf with NS.

Your travel history is automatically read. See immediately how much money you can claim. Fill in your account number and we will make a claim for you with NS.

Step 3

Receive your compensation

As soon as your claim is approved by NS or another train operator, the amount will be paid into your account. You can also choose to have us automatically check your delays on a monthly basis. That's convenient!