Linking cards
OV-chipkaart, OVpay and NS Business Card
- Does Trein-vertraging.nl work with my student public transport card?How to handle delay compensation claims with your student OV-chipkaart an which journeys are or aren't eligible for claims
- How do I handle missing trips from my expired OV-chipkaart?What to do if trips from an expired OV-chipkaart are missing from your account and how to recover them.
- How to add public transport cardInstructions for linking your OV-chipkaart or bank card (OV-Pay) to your trein-vertraging.nl account.
- How to link NS Business CardHow to connect your NS Business Card to trein-vertraging.nl so we can automatically track and claim your business travel delays.
- I traveled with a separate e-ticket (no OV-chipkaart or OVpay)What to do if your payment reference starts with “E” and you don’t have a travel card to add.
- What to do without my travel card / Register without OV-chipkaartHow to register and get compensation if you don't have an OV-chipkaart, including using a bank card or OV-Pay.
- Which travel cards does trein-vertraging.nl work with?Overview of which travel cards and payment methods are supported, including OV-chipkaart, OV-Pay, bank card, Apple Pay, and Google Pay.
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