How to link NS Business Card

If you're wondering how to link your NS Business Card, follow the steps below.

Steps to Link Your NS Business Card:

1. Add your NS Business Card in the app during onboarding (or via your profile).
2. We automatically check your card with OV-chipkaart.
3. Once your card is found, you'll see the email address linked to it.
4. Click "Koppelcode aanvragen" (Request linking code).
5. Check your inbox — you'll receive a 6-digit confirmation code.
6. Enter the 6-digit code in the app and click "Koppelen" (Link).
7. Your card is now linked and we can automatically retrieve your trips.

-----

Troubleshooting

No email address on your card:

• Call the OV-chipkaart customer service at 0900-0980 to add an email address.
• Or manage it via ov-chipkaart.nl.
• After that, click "I've fixed it, try again" in the app.

Wrong or expired code:

• Click "Opnieuw proberen" (Try again) to request a new code.
• Codes expire after a short time — always use the most recent one.

Automatic linking not possible:

• Some cards cannot be linked automatically.
• In that case, you can upload your travel history manually via your NS Zakelijk account.
• You can also forward the confirmation code email to [email protected] for manual processing.