What does 'mislukt' mean
What the "Mislukt" (failed) status means on your claim and the next steps to take.
The load button is only available when your card is in a ready state. "Failed" usually means one of the following: your OV-chipkaart has expired, your business card lost its NS connection, or the card couldn't be validated. Could you let us know which card type you're using? We'll check what's blocking it on our end.
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