How can we help you?

Ask a question

Or email to support@trein-vertraging.nl

Is trein-vertraging.nl free?

How does it work?

Can I claim with a Business OV-Chipkaart?

Can I claim with a Student OV-chip card?

Can I claim with OV-Pay?

Why do I have to share my IBAN with you?

From when can I get my money back in case of a delay?

My delay was not detected by trein-vertraging.nl.

How long does it take before I receive my money?

How far back can I claim?

Is trein-vertraging.nl safe?

Can I claim for other carriers?

Is trein-vertraging.nl free?

Is trein-vertraging.nl free?

How does it work?

How does it work?

Can I claim with a Business OV-Chipkaart?

Can I claim with a Business OV-Chipkaart?

Can I claim with a Student OV-chip card?

Can I claim with a Student OV-chip card?

Can I claim with OV-Pay?

Can I claim with OV-Pay?

Why do I have to share my IBAN with you?

Why do I have to share my IBAN with you?

From when can I get my money back in case of a delay?

From when can I get my money back in case of a delay?

My delay was not detected by trein-vertraging.nl.

My delay was not detected by trein-vertraging.nl.

How long does it take before I receive my money?

How long does it take before I receive my money?

How far back can I claim?

How far back can I claim?

Is trein-vertraging.nl safe?

Is trein-vertraging.nl safe?

Can I claim for other carriers?

Can I claim for other carriers?

Contact